Sales Policy – IWCFINEUNI

Effective Date: April 8, 2025

At IWCFINEUNI, we are committed to providing high-quality household appliances and exceptional customer service. Our Sales Policy outlines the terms and conditions under which we sell our products, ensuring transparency and clarity for all our customers. By purchasing from us, you agree to the terms of this policy.

1. Product Availability

All products offered by IWCFINEUNI are subject to availability. We strive to ensure that our inventory is accurate and up to date. However, in the rare case that a product is out of stock or discontinued, we will notify you immediately and offer alternatives, such as a similar product or a full refund.

2. Pricing and Payment

  • Pricing: All prices listed on our website are in GBP (£) and are inclusive of VAT (Value Added Tax), where applicable. Prices may be subject to change without notice. We make every effort to ensure that product prices are accurate at the time of listing, but errors may occur. If there is a discrepancy in the pricing, we will notify you and give you the option to proceed with the corrected price or cancel the order.

  • Payment Methods: We accept a variety of secure payment methods, including credit/debit cards (Visa, MasterCard, American Express), PayPal, and other payment processors available on our website. Payments are processed securely using industry-standard encryption to protect your payment details.

3. Order Confirmation and Processing

Once your order is successfully placed, you will receive an order confirmation email from us. This email will contain the details of your order, including the items purchased, shipping address, and total amount.

  • Order Processing: Orders are typically processed within 1-2 business days of receipt. If there are any delays or issues with your order, we will notify you promptly.

  • Shipping: Once your order has been processed, it will be shipped according to the delivery option you selected during checkout. Shipping times vary depending on your location and the chosen delivery method. You will receive a tracking number once your order has shipped.

4. Discounts and Promotions

  • Discounts: From time to time, IWCFINEUNI may offer discounts or promotional codes. These promotions are subject to specific terms and conditions, which will be outlined on the website or in the promotional communication.

  • Promotions: Promotional offers cannot be combined with other discounts unless otherwise stated. Only one discount or promotional code can be used per order.

5. Shipping and Delivery

IWCFINEUNI offers a range of shipping options for domestic and international customers. The shipping cost will be calculated at checkout based on your location and selected delivery method.

  • Shipping Time: Shipping times vary depending on the destination and the shipping method chosen. Domestic orders are typically delivered within 3-7 business days, while international orders may take 7-14 business days.

  • Shipping Costs: Shipping fees are calculated at checkout and are based on the weight of the products and the delivery address.

  • Shipping Delays: While we aim to ship your order promptly, we are not responsible for delays caused by third-party carriers, weather conditions, or other unforeseen circumstances.

6. Returns and Exchanges

IWCFINEUNI offers a 30-day return policy for most products. If you are not satisfied with your purchase, you may return the item for a full refund or exchange, subject to the terms and conditions outlined in our Return Policy.

7. Warranty and Product Support

All products purchased from IWCFINEUNI come with a warranty against defects in material and workmanship. Warranty periods vary depending on the product type and manufacturer. For detailed information regarding the warranty of specific products, please refer to the product description or contact our customer service team.

  • Customer Support: If you encounter any issues with your product, please contact our support team at info@iwcfineuni.com or call 078 2267 9370. We are happy to assist you with any product-related inquiries or warranty claims.

8. Privacy and Security

We take the privacy and security of our customers seriously. All personal information you provide during the purchasing process is protected according to our Privacy Policy. Your payment details are processed securely using encryption methods to ensure safe transactions.

9. Limitations of Liability

IWCFINEUNI is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the amount paid for the product purchased.

10. Changes to This Sales Policy

We reserve the right to update or modify this Sales Policy at any time. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting. We encourage you to review this policy periodically to stay informed about our terms and conditions.

11. Contact Us

If you have any questions or concerns regarding our Sales Policy, please do not hesitate to contact us:

  • Email: info@iwcfineuni.com

  • Phone: 078 2267 9370

  • Address: 77 Victoria Road, Linslade, United Kingdom