Shipping Policy for Iwcfineuni

Effective Date: January 8, 2025

At Iwcfineuni, we are committed to delivering your orders efficiently and securely. This Shipping Policy outlines our shipping options, costs, delivery timelines, and other important information to ensure a smooth and transparent process. By placing an order with us, you agree to the terms of this policy.

1. Shipping Methods

We work with reliable carriers to provide a range of shipping options for your convenience:

  • Standard Shipping: Cost-effective option for domestic orders with reasonable delivery times.
  • Express Shipping: Faster delivery service for time-sensitive orders (additional charges apply).
  • International Shipping: Available for select countries; shipping times and costs vary based on the destination.

2. Shipping Costs

Shipping costs depend on several factors, including the weight, dimensions, and destination of your order.

  • Domestic Shipping: Costs are calculated during checkout based on your shipping address and selected method.
  • Free Shipping: We offer free shipping promotions for orders above a specified amount (conditions apply; check our website for details).
  • International Shipping: Customs duties, taxes, and additional fees may apply for international orders and are the responsibility of the customer.

3. Processing Time

  • Orders are typically processed within 1-2 business days (excluding weekends and holidays).
  • Orders placed after 2:00 PM local time or on weekends will be processed on the next business day.
  • During peak seasons or special promotions, processing times may be slightly longer.

4. Delivery Times

Estimated delivery times vary based on the shipping method and destination:

  • Domestic Orders (United States):

    • Standard Shipping: 3-7 business days
    • Express Shipping: 1-3 business days

  • International Orders:

    • Delivery times typically range from 7-21 business days, depending on the destination country and customs clearance.

Please note that delivery timelines are estimates and may be affected by factors such as weather, holidays, or carrier delays.

5. Tracking Your Order

Once your order has been shipped, you will receive an email with a tracking number and a link to track your shipment. You can monitor your package’s progress directly through the carrier’s website.

6. Shipping Restrictions

  • P.O. Boxes and APO/FPO Addresses: We do not deliver to P.O. boxes or military addresses at this time.
  • Customs and Regulations: International customers are responsible for ensuring that the products ordered comply with their country’s import regulations.

7. Lost or Damaged Shipments

We take every precaution to ensure your order arrives in perfect condition. However, if your shipment is lost or damaged:

  • Damaged Items: Contact us within 48 hours of receiving your order. Please provide photos of the damaged product and packaging for review.
  • Lost Packages: If your tracking information shows a delivery status but you did not receive your package, please contact us immediately. We will work with the carrier to resolve the issue.

8. Incorrect Shipping Address

It is the customer’s responsibility to provide accurate shipping details during checkout.

  • If an order is returned to us due to an incorrect or incomplete address, additional shipping fees may apply for redelivery.
  • Iwcfineuni is not responsible for delays caused by incorrect shipping information.

9. Delays and Unforeseen Circumstances

While we strive to meet delivery estimates, delays may occur due to factors beyond our control, such as:

  • Natural disasters or severe weather conditions.
  • Carrier-related issues.
  • Customs clearance for international shipments.

We will keep you informed of any significant delays affecting your order.

10. Contact Us

If you have questions about your shipment or need assistance, please reach out to us:

Email: info@iwcfineuni.com
Hotline: (270) 667-7989
Address: 2349 Old Madisonville Rd, Providence, Kentucky
Website: iwcfineuni.com

Thank you for shopping with Iwcfineuni. We are dedicated to ensuring your orders are delivered with care and efficiency.